GENERAL FAQ

There are quite a few articles that answer this question. You may want to begin with Getting Started and the High Brix FAQ.

We use PayPal.com for secure payment processing. We do not store any credit card or financial information on this website. If you choose to pay by credit card via PayPal, your credit card statement will show "FIXMYSOIL" as the billing agent.

At Fix My Soil, choosing the right product from our wide selection of brands and models can be confusing and difficult, especially when presented with so many choices. To assist you in selecting the perfect product to suit your needs, we have fully trained and friendly product consultants available by phone at 952-239-2042 from 9AM to 5:00PM CST, as well as by e-mail 24 hours a day 7 days a week to answer any questions that you may have. Our knowledgable consultants can guide you through the various types and models to help you to make a decision with confidence. This way you can be happy the first time every time, Guaranteed!

You will also have peace of mind knowing that every product we sell is brand new in the manufacturer's retail box with a complete manufacturer's warranty! We never sell used or refurbished.

Sales tax must be added to orders shipped to destinations within the state of Minnesota only. We are not required to collect sales tax on shipments outside of Minnesota.

We would be pleased to accept your check or money order as a form of payment and request that you either calculate shipping charges and applicable sales tax (Minnesota only) by entering your shipping information online (simply initiate the checkout process with your item[s] in the shopping cart and our automated system will calculate all pertinent charges for you), or call us 952-239-2042 (9am-5pm CST, Mon-Fri) to obtain a grand total for your money order.

Please make your money order payable to "Fix My Soil, LLC", including your full name, shipping address, and telephone number and send to:

Fix My Soil
16 Main St East, #114
Plato, MN 55370
Note: Please do not send returns to this address (see Our Policies)

Fix My Soil hereby expressly disclaims all warranties either expressed or implied, warranty of merchantability, or fitness for a particular purpose. This disclaimer by Fix My Soil in no way affects the terms of the manufacturer's warranty if any. Title to goods herein being purchased is retained by Fix My Soil until goods are paid for in full by the purchaser and at that time title passes to purchaser. If goods herein being purchased are being purchased for purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported goods may vary or even be null and void. If you have questions, please inquire. Any and all liability is only for the products purchased.

For all prices and products, Fix My Soil reserves the right to make adjustments, substitutions, or cancellations due to errors, changing market conditions, product discontinuation, or typographical errors in advertisements. Fix My Soil is not responsible for manufacturer price changes, which may occur at any time without notice.